Manage to assemble the opportunities and problems of the clients to strengthen with new functionalities through improvements..

This role ensures that the expectations of the business area are met by the IT team.

Understand the problem and the customer’s need to transmit them to the IT team in order to ensure that there is a link between the operational areas and the business area.

Functions

The product owner is responsible for the following tasks:

Define and execute a roadmap

• Product objective
• Needs in the process
• color aggregation
• Keep set times

Monitor and assign activities to areas

• Organize customer needs
• monitor resources
• Validate product scope
• Prioritize activities according to customer expectations

Follow up on incidents

• Monitor incidents presented
• Validate the coverage of customer needs
• Provide feedback on the activities that are generated in the process
• Validate feasibility of improvements presented

Report Generation and Tracking

• Roadmap status (design, evolution and compliance)
• Methodology (ticket tracking)
• Weekly presentation of product status
• Stakeholders (Customer status)
• Lead Status
• Monthly report to finance committee

How much did you learn?

In the following link you will see questions related to what was explained above.

Product Owner Questionnaire (The form is in translation process)