Products

It defines a methodology of IT management that guides in an administrative manner and executing the diverse technology projects in the company.

The IT team works in the maintenance, betterment and creation of different products to meet the technological necessities of the internal and external clients of the company.

IT has a product portfolio of technological products that solve the needs of operational risk at different fronts.

Products

The IT team works in different technological products, which seek to meet the necessities of the company and at the same time of its clients. These products are:

  • Alliance: Technological Solution that allows the integration of different sources of information to solve problems based on operational exceptions, transforming it to simple automatic actions to improve the results of the clients.
  • Movup: Technological platform that integrates large volumes of data of the whole operational cycle. With it you can monitor, visualize and analyze the movement of the assets in real time, to generate actions that look for operational excellence and the lowering of risk
  • Checks: Investigate and analyze multiple sources of information allowing to learn more about the people and companies that the client want to know about.
  • Immune: Manage the data, to lower the costs that are generated for missing work at the interior of the company
  • Integral Services center: Is a telephonic integral services center that manages the first contact with the clients and helps with the integration of information of different processes with the end goal of supplying to the clients’ services that meet their expectations.

More information This information is in Spanish, if you require translation you must submit the request at the following link: https://soporte-ti.atlassian.net/servicedesk/customer/portal/14/group/83/create/868

The different products have documentation support that allow to understand the product, a description of them is as follows:

  1. Integration, our products allow you to integrate information. See more
  2. Product description, this document continues the functionality of the product and its different modules
  3. Web version of the guidebook, shows in a detailed manner each module to guide the user in the use of the web application
  4. App version of the guidebook, shows in a detailed manner each module to guide the user in the use of the application
  5. Profile matrix, details the CRUD permits for each profile and their modules
  6. Time Matrix, informs about the response times of each functionality (New, edit and consult) for each module.
  7. Version Control, document that has a register of each release, that has a summary of the changes applied and the version number
  8. Frequently asked questions, this documents has a summary of the doubts and answers that are presented by the internal and external users.
  9. Commercial playbook, contains the commercial content of the products.
  10. Architecture. See more

Route planning

The route planning shows an objective and time sequence through a chronogram, which visualizes the planning of the work for each team of the product in the current year.

Alliance

MovUp

Checks

Inmune

CLASSIFICATION: INTERNAL USE
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